Dan Michaeli, our CEO and Co-Founder, walks host Lou Carlozo through how to redefine customer interactions and bring support to higher (and previously unattainable) levels.
Paul Sheets shares how credit unions can avoid gaps and overlaps in their tech stacks with a unified service approach, delivering the high-quality, personalized experiences that members demand
Glia’s EVP of Customer Success joined Mike Lawson in the GAC 2024 Studio Lounge to discuss new member service model Glia recently launched called: Unified Interaction Management (UIM)
Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces channel management